Advanced Career Training - Referral Interviews

The referral interview is one of the best-kept secrets in the job search campaign.

Let's be very clear about something, the referral interview is not a job interview. The two interviews are very different; however, the referral interview is an excellent tool that, if done correctly, will lead to a job interview.

Let me explains two of the most basic differences between a referral interview and a job interview. For starters you initiate and control the referral interview.

By initiate, you call the business manager to set up the meeting. By control, you are the one primarily responsible for asking the questions. In addition, the questions you ask are quite different from the kind you would ask at the end of a job interview. So here's the theory behind the referral interview before we review the nuts and bolts of the interview.

Business managers face personnel problems day in and day out. It's a fact of life. These problems can range from inadequate staffing due to various reasons, low staff moral, low staff productivity and behavioral problems, just to name a few.

Finding new employees to fill staffing needs or replacing an employee is not an easy task and is very time consuming. It is for this reason that many business managers spend only 20 seconds reviewing resumes for open positions.

Often times, business managers know of a job position that is currently not open, but will be coming open in the near and not so distant future. Business managers also talk to one another from other organizations and know of current or future job openings. It is also important to understand that it is the business manager that does the hiring. Wait a minute. Isn't that what the human resource department does? The answer is a resounding NO! The human resource department is a clearinghouse that funnels resumes to the business manager.

The business manager is the real decision maker. It is for this reason that whenever possible, we want to bypass the human resource department and get to the decision maker.

There is one more thing you need to understand. People love to feel important. People need to feel important. It's only human nature. You should also understand that people love to talk about themselves. After all, who is a better expert about you than you?

Joe_Fote_Ph.D.

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